No Logo : Taking Aim at the Brand Bullies is a book by the Canadian author Naomi Klein. It became one of the most influential books about the alter globalization movement and an international bestseller.
The book focuses on branding and often makes connections with the alter globalization movement. Naomi Klein writes about issues such as sweatshops in the Americas and Asia, culture jamming, corporate censorship, and Reclaim the Streets. She pays special attention to the deeds and misdeeds of Nike, The Gap, McDonald's, Shell, and Microsoft – and of their lawyers, contractors, and advertising agencies. The book comprises four sections: "No Space", "No Choice", "No Jobs", and "No Logo".
The first three deal with the negative effects of brand-oriented corporate activity, while the fourth discusses various methods people have taken in order to fight back.
The book begins by tracing the history of brands. Klein argues that there has been a shift in the usage of branding and gives examples of this shift to "anti-brand" branding. Early examples of brands were often used to put a recognizable face on factory-produced products. These slowly gave way to the idea of selling lifestyles. According to Klein, in response to an economic crash in the 1980s (due to the Latin American debt crisis, Black Monday (1987), the savings and loan crisis, and the Japanese asset price bubble), corporations began to seriously rethink their approach to marketing and to target the youth demographic, as opposed to the baby boomers, who had previously been considered a much more valuable segment. The book discusses how brand names such as Nike or Pepsi expanded beyond the mere products which bore their names, and how these names and logos began to appear everywhere. As this happened, the brands' obsession with the youth market drove them to further associate themselves with whatever the youth considered "cool". Along the way, the brands attempted to associate their names with everything from movie stars and athletes to grassroots social movements. Klein argues that large multinational corporations consider the marketing of a brand name to be more important than the actual manufacture of products; this theme recurs in the book, and Klein suggests that it helps explain the shift to production in Third World countries in such industries as clothing, footwear, and computer hardware. This section also looks at ways in which brands have "muscled" their presence into the school system, and how in doing so, they have pipelined advertisements into the schools and used their position to gather information about the students. Klein argues that this is part of a trend toward targeting younger and younger consumers.
In the second section, Klein discusses how brands use their size and clout to limit the number of choices available to the public – whether through market dominance (e.g., Wal-Mart) or through aggressive invasion of a region (e.g., Starbucks). Klein argues that each company's goal is to become the dominant force in its respective field. Meanwhile, other corporations, such as Sony or Disney, simply open their own chains of stores, preventing the competition from even putting their products on the shelves. This section also discusses the way that corporations merge with one another in order to add to their ubiquity and provide greater control over their image. ABC News, for instance, is allegedly under pressure not to air any stories that are overly critical of Disney, its parent company. Other chains, such as Wal-Mart, often threaten to pull various products off their shelves, forcing manufacturers and publishers to comply with their demands. This might mean driving down manufacturing costs or changing the artwork or content of products like magazines or albums so they better fit with Wal-Mart's image of family friendliness. Also discussed is the way that corporations abuse copyright laws in order to silence anyone who might attempt to criticize their brand.
In this section, the book takes a darker tone and looks at the way in which manufacturing jobs move from local factories to foreign countries, and particularly to places known as export processing zones. Such zones often have no labor laws, leading to dire working conditions. The book then shifts back to North America, where the lack of manufacturing jobs has led to an influx of work in the service sector, where most of the jobs are for minimum wage and offer no benefits. The term "McJob" is introduced, defined as a job with poor compensation that does not keep pace with inflation, inflexible or undesirable hours, little chance of advancement, and high levels of stress. Meanwhile, the public is being sold the perception that these jobs are temporary employment for students and recent graduates, and therefore need not offer living wages or benefits. All of this is set against a backdrop of massive profits and wealth being produced within the corporate sector. The result is a new generation of employees who have come to resent the success of the companies they work for. This resentment, along with rising unemployment, labour abuses abroad, disregard for the environment, and the ever-increasing presence of advertising breeds a new disdain for corporations.
The final section of the book discusses various movements that have sprung up during the 1990s. These include Adbusters magazine and the culture-jamming movement, as well as Reclaim the Streets and the McLibel trial. Less radical protests are also discussed, such as the various movements aimed at putting an end to sweatshop labour. Klein concludes by contrasting consumerism and citizenship, opting for the latter. "When I started this book," she writes, "I honestly didn't know whether I was covering marginal atomized scenes of resistance or the birth of a potentially broad-based movement. But as time went on, what I clearly saw was a movement forming before my eyes."